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Current Vacancies

Junior IT Technician

Business Area / Division: Other
Location: Oxford
 
Rebellion Oxford is now looking for an enthusiastic and motivated Junior IT Technician to join our existing IT team. In this role you will support staff and get involved in a variety of projects giving you the opportunity to develop skills and experience.
 
This role will initially be a 13 month full-time employed contract role (not freelance or agency) based in-house at our Oxford head-studio, however for the right person there are great prospects for this contract to be extended in future and/or to transition into a permanent in-house role. You must be able to legally work in the UK and available for extended hours when necessary.
 

Experience:

You do not need to have experience in a working environment, but it may be advantageous.
 

Responsibilities:

Setting up and configuring desktop and laptop computers (PC and Mac)
Diagnosing and resolving technical issues
Provide support to users, Desktop, Laptop and Printer infrastructure.
Support Windows operating systems and Office packages
Escalating IT issues where necessary
Completing internal user moves including phones
Patching of network and phones
Creating and maintaining technical documentation
Ensuring all logs for equipment, users and faults are maintained
Liaising with suppliers to troubleshoot issues and arrange warranty returns
Creating purchase requisitions for IT hardware/software
Ensuring licensing for all software purchased is recorded and maintained
 

Skills:

Degree level qualification based on a technical discipline
Strong troubleshooting skills
Desktop hardware and ancillary hardware experience
Ability to communicate with technical and non-technical users
Proactive
Attention to detail
Enthusiastic quick learner
 

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